Frequently Asked Questions

Every rental includes the vehicle, standard maintenance, roadside assistance and GPS tracking. Fuel and tolls are your responsibility.

The $50 deposit is a flat, separate charge that holds your vehicle after final approval. It is not a credit toward your rental, so your weekly rental balance stays separate. We state this here and on the booking form so there are no surprises.

Every Dipolar Autos vehicle is GPS tracked for recovery, safety and insurance reasons. Tracking is mandatory on all vehicles and cannot be disabled or opted out of.

Yes. We offer weekly rentals only. Dates can run from 7 to 30 days, and each started week is billed at the selected vehicle's weekly rate.

You do not pay a deposit when applying or during pre-qualification. The $50 deposit is due only after final approval and may be paid by card or in cash at our office. Your weekly rental balance is due before pickup.

Every application is manually reviewed by our team within 24 hours. We'll call or email you with a decision.

Cancel at least 48 hours before your pickup date for a full deposit refund. Cancellations inside 48 hours forfeit one day of the weekly rate.

We recommend 3–5 days ahead so we can confirm availability, but same-week pickups are often possible.

Unlimited mileage is available — ask us when we call to confirm your rental. That's why so many Uber, Lyft and DoorDash drivers rent with us.

Late returns are charged $50 per day, per day late. If you need more time, call us before your return date so we can extend the rental in writing.

Yes, subject to availability. Call us at least 24 hours before your scheduled pickup or return.

Every vehicle in the fleet is GPS tracked for recovery and safety purposes.

Report it immediately. Your insurance is primary; any deductible or uncovered damage is billed to you.

Return to our Kennedale office.